Condition of Use
Condition of Use
béshopping pre-order is available as below
Flights depart from TPE:
14days - 24 hours prior to the departure time. (Local Time)
Regional flights depart for TPE:
14days - 48 hours prior to the departure time.(Local Time)
If the flight itinerary is changed due to personal reasons or other force majeure events such as schedule changes, cabin class changes, cancellations, or bad weather. Please proceed to "My Orders" in My Account section to cancel the order before flight itinerary had been changed. Moreover, place a new order within the specified time at your convenience. We apologize for the inconvenience.
Promotional discounts cannot be combined with marked down items.
Due to the limited loading capacity, the maximum order quantity for each item will be adjust based on item attributes.
béshopping now accepts credit cards
Credit card limits will be determined in accordance with the regulations of the respective card issuing banks. All credit card purchases will be charged in TWD and each order must be paid using one credit card.
To ensure the rights and benefits of our customers, you will be required to present your credit card used in ordering or passport for confirmation to our cabin crew when picking up your purchased items.
If a relevant document cannot be provided to prove the identity of the buyer, goods pickup will be unavailable and we will automatically cancel the order.
In compliance with the Computer-Processed Personal Data Protection Law, STARLUX Airlines is obligated to maintain confidentiality in the collection,
processing and use of customers' personal information and shall not disclose such information to third parties or use it for other purposes without prior written consent from the customer.
To ensure the warranty rights for returns and repairs, please keep the original receipt of your order.
We only accept returns of damaged or defective products. However, due to hygiene issues, unpacked personal products such as cosmetics, skincare products, foods and tobacco are non-returnable.
If there is a return request, please keep the original receipt, packaging, and all the items that came along with the product including gifts with purchase. Contact「 STARLUX Customer Service Center」within 14 days of the purchase date.
*If offers and discounts no longer apply after refund, the total purchase price of the order will be recalculated.
*When returning, please return all the items that came along with the product including gifts with purchase, otherwise it will be regarded as incomplete.
For more information, please contact the「 STARLUX Customer Service Center」 through
Duty free shopping information may change without prior notice.